Privacy Policy

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Create date: [24th Sept 2025]

[Talk2Genie] (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you visit our website [talk2genie.co.uk], in compliance with the General Data Protection Regulation (GDPR).

We may collect the following information when you use our website:

• Name, email address, phone number
• Information provided in forms or communications
• Data collected via cookies and tracking tools

We collect data through:

• Website forms and registrations
• Cookies and analytics tools
• Email communications
• Third-party services that support our website

We use your personal information to:

• Provide and improve our services
• Respond to inquiries
• Send newsletters or marketing communications (with consent)
• Analyse website usage and performance
• Comply with legal requirements

Our data processing is based on:

• Your consent
• Legitimate business interests
• Legal obligations

We do not sell or trade your personal information. Data may be shared with:

• Service providers for website operation
• Legal authorities if required by law
• Business partners, with your consent

We keep your data only as long as necessary for the purposes stated above, unless longer retention is required by law.

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to data processing

Contact us to exercise these rights:

Email: [support@talk2genie.co.uk]

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and analyse site performance.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Track site usage to improve performance (e.g., Google Analytics).
• Functionality Cookies: Remember preferences for a better experience.
• Marketing Cookies: Used for advertising and analytics.

You can manage cookies via your browser settings. Please note disabling cookies may affect website functionality.

When visiting our site, you will see a banner:

“We use cookies to improve your browsing experience and analyse site traffic. By clicking ‘Accept Cookies’, you consent to our use of cookies as described in this Privacy & Cookie Policy. You can manage your cookie preferences in your browser settings.”

We may update this Privacy & Cookie Policy. Updates will be posted on this page with the “Last updated” date.

If you have any questions about this policy:

Email: [support@talk2genie.co.uk]